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本书全面地介绍日常生活与工作中的礼仪知识，内容涉及仪表仪态、通信沟通、社交活动、求职办公、涉外礼仪等。书中既有深入的理论阐述，又有相应的能力训练和操作方法。本书内容精练、突出实用。书中的"阅读材料"和"重要提示"有很强启迪性。 本书可作为礼仪知识自学者的参考书。
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